Privacy Policy

Effective Date: **01 November 2025**

This Privacy Policy describes how **Sunrise Forgives Inc.** ("Sunrise Forgives," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a reservation at our restaurant located in Toronto, Ontario.

1. Information We Collect

We collect Personal Information you provide to us directly and information we collect automatically through your use of our services.

1.1 Information You Provide

**Contact Information:** Name, email address, and phone number (e.g., when making a reservation or signing up for our newsletter).
**Reservation Details:** Date and time of booking, number of guests, and special requests (dietary needs, seating preferences).
**Payment Information:** If applicable, payment card details processed via secure third-party payment processors.

1.2 Information Collected Automatically

**Usage Data:** Information about how you access and use our website (IP address, browser type, pages viewed, time spent).
**Cookie Data:** We use cookies and similar technologies to track activity on our website and hold certain information, primarily for analytics and marketing optimization.

2. How We Use Your Information

We use your Personal Information for the following purposes:

To manage and confirm your **our custom form** bookings and service requests.
To communicate with you regarding your dining experience, promotions, and updates (with your consent).
For internal record-keeping, billing, and accounting purposes.
To improve our service offerings, website performance, and marketing efforts.
To comply with legal obligations, including those related to tax and public health authorities in Ontario, Canada.

3. Sharing and Disclosure

We do not sell your Personal Information. We may share your information only with the following third parties:

**Service Providers:** Such as our reservation platform (**our custom form**), payment processors, and email marketing providers (**HubSpot and Mailchimp**).
**Legal Requirements:** When required to do so by law or in response to valid requests by public authorities (e.g., a court order).

4. Your Rights (CASL & PIPEDA Compliance)

As a Canadian resident, you have the right to:

**Access:** Request copies of the Personal Information we hold about you.
**Correction:** Request that we correct any information you believe is inaccurate or incomplete.
**Withdraw Consent (Opt-out):** You have the right to opt-out of receiving marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

5. Contact Information

If you have questions about this policy or wish to exercise your rights, please contact us at:

Email: hello@sunriseforgives.com
Phone: 416-596-1373

Terms & Conditions of Service

Effective Date: **01 November 2025**

Welcome to Sunrise Forgives. By accessing our website, making reservations, or dining at our establishment, you agree to comply with and be bound by the following Terms and Conditions of use.

1. Reservation Policy

**Confirmation:** All reservations are subject to confirmation. We reserve the right to cancel or modify reservations due to unforeseen circumstances or violations of our policies.
**No-Show Policy:** For certain busy periods or large groups, we may require a deposit or hold a credit card. Failure to show up for a confirmed booking or cancellation outside the designated timeframe may result in a charge of **[No-Show Fee]** per person.
**Timeliness:** Guests are encouraged to arrive on time. We reserve the right to release a table if guests are more than **[Late Time Limit]** minutes late without prior notification.

2. Use of Website

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
You are prohibited from using the site for any unlawful purpose.

3. Liability and Damages

**Personal Property:** Sunrise Forgives is not responsible for the loss or damage to personal property brought onto the premises.
**Limitation of Liability:** In no event shall Sunrise Forgives Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

4. Governing Law

These Terms shall be governed and construed in accordance with the laws of **The courts of Ontario, Canada**, without regard to its conflict of law provisions.

Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of **The courts of Ontario, Canada**.